FREQUENTLY ASKED QUESTIONS

We are in nature therefore we can’t guarantee accessibility of the site by wheelchair, especially when it’s raining and places become muddy.

There will be a wheelchair accessible toilet. 

If you need a person to accompany you and your disability card is marked as such, the person will get free entry. Please contact us in that case before the festival so we can issue a ticket for that person. → contact@mysticcreatures.de

The camping ground is open from Friday, 08.09.2023 10 am to Tuesday, 12.09.2023 12 pm. 

The gates to the festival site will open at 03:30 pm (08.09.2023).

You will get your wristband at the admission office. Lost wristbands won’t be replaced. 

The minimum age to participate is 18 years. There will be no exceptions for this rule. Our admission team and security personnel are authorized to check your ID so please bring an official document. 

This is the location of the Festival site:

https://goo.gl/maps/DWXoUUGM4yg6TjhH7

Bus transport: https://livebus.eu/

You can also come by car, train or bicycle. If you want to share your ride, we opened up a telegram group where you can connect: https://t.me/+DKWlU-p4mO9jZWEy 

We want everyone to feel comfortable at the festival. So please be aware of how you treat yourself, others and nature. Look after your friends and make sure they are alright. 

If you need help, there will be an awareness team on site which can be contacted in any case of assault, violence, discrimination or non-wellbeing. You can reach out for them at every bar. We will provide a calm safe space for cases like that.

If you want to sleep in your car, camper, bus etc. on the camping site you need to purchase a camper ticket (25€). If you want to arrive by car you need to purchase a parking ticket (10€). Please purchase these tickets online before the festival.—> https://pretix.eu/mystic/creaturesfestival/

We work together with PurpleX. Find their terms of service here: https://www.purplex.com/agb/ and our terms of service here: https://www.mysticcreaturesfestival.com/agb

Leftover Credits: 

Link: https://my.purplex.com/webshop/mystic-creatures-2023

With this link  you can enter your chip ID and transfer the remaining amount to your account. There are 2 number/letter combinations on the back of the chip. The 1st is the ID and the 2nd is the pin. With the two numbers you can log in and donate the remaining amount or have it transferred to an account of your choice. Without the chip, a payout is not possible.

Our festival is not designed in a child friendly manner. Bringing children is therefore forbidden.

The drinking water on site has a brownish tint due to iron residue. Don’t be scared, it’s not dirty but perfectly fine. Stay hydrated!

If there is a water source with non-drinking water it will be marked as such.

That means not throwing around glass bottles, cigarettes, confetti or non-biodegradable glitter. Dispose your garbage at the designated places. 

If you want to smoke, bring a pocket ashtray. Treat nature like it’s your home. 

There will be a first aid station to take care of those in need. Don’t hesitate to reach out. Every bar will be able to contact the paramedics for you.

There will be one restaurants and several food trucks with different vegetarian, vegan and gluten-free options. 

You can get cold drinks at several bars. We try to keep the prices for drinks as affordable as possible. Self-brought drinks are only allowed in regular quantities. You can bring your water bottle to refill it at several drinking water spots.

→ have a look at drinking water
→ have a look at glass bottles

There will be a Kiosk with items of daily need like toothbrushes, condoms, tobacco etc., as long as stocks last. 

Glass bottles brought by yourself will be forbidden on the festival site since shards can be a fire hazard or hurt people who are dancing barefoot. Our security personnel is authorized to check you at the festival entry. 

Please avoid bringing glass bottles to the camping ground, since people or animals can also be hurt there. If a bottle breaks, make sure to pick up all shards. The meadows are normally inhabited by sheep.

The participation at the festival happens at your own risk. We assume no liability considering material damage or injuries. This includes the arrival and departure from the festival.

Instructions by the festival staff, security personnel, fire department and ambulance have to be followed.

The festival site is private ground, therefore our house rules apply. A violation can lead to exclusion. 

Open fires and barbecues on the camping ground are forbidden. There will be a fire space on the festival site.

You want to join the Mystic Creatures? Great!
→ have a look at the tab participate

Please leave your pets at home. A festival is not a suitable place for them.

If you want to take photos or videos, act responsibly and respect other people’s right of privacy. A festival is a place to be free and nobody likes to feel watched. Be especially careful with flashlights since they can be pretty distracting. Tip: Choose a long exposure setting in your camera or phone, so that moving objects aka dancing people won’t be recognisable. If your friends are able to keep still for a moment, you can catch unique moments while keeping everyone's privacy.

Taking professional photos and videos is forbidden on the whole site. There will be one camera team which is authorized to take professional photos and videos to document the festival. They will only capture people in groups. By purchasing a ticket you agree to be shown in that material. 

The site is normally a camping ground. Therefore there will be “real” toilets and showers. Additionally there will be other toilets including a wheelchair accessible one. Please don’t urinate into nature. If you really can’t hold it, don’t leave a tissue or toilet paper.  The showers are on the festival site.

There will be music on the festival site around the clock, so please leave your sound systems at home. The camping ground is a place to rest, everyone has different sleeping habits and music preferences. Chill hard, party smart!

The festival is located on an island in a lake. Therefore there will be several spots to take a swim. Only use the designated bathing places. Please be careful around the water and act responsible to prevent dangerous situations.

If a storm is coming up, please listen to the information we give you and seek shelter until the storm is over. Trees, hills and especially the water are not safe! If you have a car, stay there and offer the remaining seats to people without one.

If you want to sell your ticket you can do it through: https://www.ticketswap.com/mysticcreatures